Booking Confirmed
We are here to assist you promptly and efficiently. If your matter requires urgent attention, please follow these steps:
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Immediate Assistance: Call us at 727-935-1739 and press #2 for support. Leave a detailed message if we are unavailable, and we will return your call as quickly as possible.
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Email Communication: Send a detailed description of your issue to support@mkquilts.com. Providing details in advance will help us reduce the response time.
- Have you reviewed the self-support guides? Please cancel your support call if you resolve your problem.
Before Your Support Call:
To ensure a smooth support session, please take a moment to prepare by viewing the following YouTube Videos:
Note: Using Google Meet may require you to log into or create a Google account. We recommend testing this in advance.
Missed Calls:
If we do not contact you within 5 minutes of your scheduled support time, please call us back at the number above or email us. We strive to respect your time and appreciate your understanding.
Fees and Charges:
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Support related to products purchased from us is free of charge.
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We offer memberships and service programs that include complimentary support.
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For other situations where the support session exceeds 15 minutes, charges will apply. The fee starts at $65 an hour, with a minimum of one hour.
Thank you for choosing MK Quilts. We value your business and are committed to providing you with the best support possible.